Ayna88 Privacy Policy — Your data is safe with us

1. Introduction

Ayna88.xyz ("we", "ayna88") is an online gaming and betting platform. Your privacy matters deeply to us — because you trusted us with your personal information. Honoring that trust is ayna88's responsibility.

This Privacy Policy explains what types of information are collected when you use the ayna88.xyz website or app, how that information is used and stored, and what rights you have. By using ayna88's services, you are deemed to have accepted this policy.

We always aim to write this policy in language that is as plain and clear as possible — avoiding complex legal jargon and presenting everything in an easy-to-understand way. If any part is unclear, feel free to ask via live chat or at support@ayna88.xyz.

2. What Information We Collect

2.1 Information provided directly by you

Ayna88 collects the following information during registration and use of its services:

• Full name & date of birth
• Mobile number & email address (if provided)
• National ID (NID) information — only during KYC verification
• Mobile banking account number (bKash, Nagad, Rocket)
• Login password (stored in encrypted form — we never have access to your actual password)

2.2 Automatically collected information

Some technical information is collected automatically, even without any direct input from you:

• IP address and device type
• Browser name & version
• Which pages you visited on the website and for how long
• Login and logout timestamps
• Transaction history & gaming activity

2.3 Information Collected via Cookies

The ayna88 website uses cookies — small text files stored in your browser. Full details are available in the Cookies section below.

3. Why this information is collected

Ayna88 uses your information only for specific, defined purposes. The reasons for collection are set out clearly below:

Ayna88 may also use your contact details to send promotional messages and important updates. You can opt out of promotional messages at any time — just let us know via live chat or email.

4. Who Your Information Is Shared With

Ayna88 never sells your personal information to third parties. However, limited data may be shared in certain situations to keep the service running:

4.1 Payment partners

The minimum information required to process transactions via bKash, Nagad, and Rocket is shared with the respective payment providers. This data is used solely to confirm transactions and for no other purpose.

4.2 Legal obligations

Ayna88 may be legally required to share information in response to a court order or a lawful request from a government authority. In such cases, only the specific data requested will be provided — nothing more.

4.3 Fraud prevention

Limited data may be shared with other platforms to detect fraud or illegal activity — strictly to protect the interests of users and ayna88.

4.4 Technology service providers

Ayna88 works with a number of trusted technology providers for server hosting, analytics, and customer support. These partners operate on ayna88's behalf and are held to the same data protection standards.

5. Data security practices

Ayna88 uses multiple layers of security to keep your data safe. Rather than relying on a single method, these layers work together — so if one fails, the others still have you covered.

6. How Long Your Data Is Retained

Ayna88 does not store your data indefinitely. Each type of information has its own retention period:

• Active account data — retained for the duration the account remains active
• Transaction history — retained for 5 years after the last transaction (as required by law)
• KYC documents — 3 years after verification
• Closed account data — retained for 2 years after closure
• Browsing logs — 90 days

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

7. Cookie Policy

Cookies are small data files stored in your browser or on your device. ayna88 uses the following types of cookies:

You can disable optional cookies through your browser settings. However, disabling essential cookies may cause some ayna88 features to stop working correctly.

8. Your Rights

You have several important rights regarding your personal data held by ayna88:

• Right to access: You can find out what information ayna88 holds about you
• Right to Rectification: You can request corrections to any inaccurate information
• Right to erasure: You can request deletion of your data after account closure (except where retention is required by law)
• Right to Restrict Processing: You can request that we stop using your data for specific purposes
• Right to Data Portability: You can receive your data in a commonly used, portable format
• Right to object: You can opt out of receiving marketing messages at any time

To exercise any of these rights, email us at support@ayna88.xyz or reach out via live chat. Requests are typically processed within 30 days.

9. Children's privacy

Ayna88's services are intended strictly for users aged 18 and above. ayna88 does not knowingly collect information from minors. If a parent or guardian becomes aware that their child has created an account on ayna88, please contact us immediately at support@ayna88.xyz — we will promptly close the account and delete all associated data.

10. Policy changes

Ayna88 may update this Privacy Policy at any time. Members will be notified in advance of any significant changes via SMS or email. Continued use of the service after an update constitutes acceptance of the revised policy. You can always check how current the policy is by looking at the "Last Updated" date at the top of the page.

11. Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us at:

• Email: support@ayna88.xyz
• Live Chat: Available 24/7 on ayna88.xyz

Live chat is the fastest option for general queries — average response time is 3 minutes. If you need a written record, send us an email.